Why Choose ASI?
What our clients are saying…
“It has been a real pleasure working with ASI on the Martinez Creek project. The LiDAR derived 6” contours has been field checked and found within tolerance, and we are extremely pleased with the orthoimagery, enabling us to perform additional services from the data. We appreciate the timely submission of data and excellent customer service, and look forward to working with them in the future.”Patsy IngramUnited Geo Technologies
“Working with our new imagery (April 2012) is more than a pleasure; the confirmed accuracy and attention to detail are superb! Everything was completed ahead of schedule enabling us to use the new imagery for county projects sooner than expected. Aerial Services, Inc. has wonderful employees who are always a pleasure to work with. Thank you for listening to our needs and fulfilling your promises.”Paula LemkeCerro Gordo County (Iowa)
We get projects perfect and sometimes we don’t, but we always strive for 100% satisfaction from our clients!
Not too long ago, Aerial Services delivered material that did not meet our client’s expectations. Although issues were a combination of ineffective communication and poor data, there is no excuse for failing to meet their expectations.
After completing each project Aerial Services’ practice is to call or meet face-to-face with our clients and debrief our performance. In this case we learned just how and why they were unhappy and quickly understood our errors. A debrief like this shows us our blind spots and it allows us to teach our project managers and staff how to avoid a repeat in the future.
After the debriefing, the client was extremely impressed with our follow-up and stated that no other geospatial provider cared enough to face a difficult situation. Before this call, the client had determined they were done working with Aerial Services. After the call, they were determined to work with us again because of our humility and commitment to get it right.
Accountability and commitment to quality and accuracy are two of our core values and we take them very seriously. We are humble enough to admit our imperfections and committed to doing the right things right.
“I appreciated the quick turn around with receiving the imagery. I liked that Chris asked for some of our project data so she could compare how well that lined up with the ASI imagery product before delivery. I really liked the flexibility with modifying our flight date based on spring green up conditions.”Robin McNeelyISU GIS Facility
“Aerial Services assisted GSRC with data collection, taking photographs of Coralville Lake for a project for the U.S. Army, Corps of Engineers, on five occasions from the end of May through early August 2015. We had to change survey/flight dates five times over the summer, mostly on short notice, as a result of predicted rain. I very much appreciated their flexibility and willingness to accommodate our needs. The product they produced was exactly what we needed. Many thanks to Jason Dolf and Chris Berggren!”Ann GuissingerGulf South Research Corporation
“The quality of [Aerial Services’] work has resulted in excellent imagery contrast, clarity, radiometry and horizontal accuracies. Their commitment to excellence and to customer satisfaction is genuine. We consider this an extremely valuable trait and we recommend them to anyone seeking high quality aerial acquisition and photogrammetric mapping services.”Jeff LovinWoolpert (Ohio)