Why Choose ASI?
What our clients are saying…
“The quality of [Aerial Services’] work has resulted in excellent imagery contrast, clarity, radiometry and horizontal accuracies. Their commitment to excellence and to customer satisfaction is genuine. We consider this an extremely valuable trait and we recommend them to anyone seeking high quality aerial acquisition and photogrammetric mapping services.”Jeff LovinWoolpert (Ohio)
We get projects perfect and sometimes we don’t, but we always strive for 100% satisfaction from our clients!
Not too long ago, Aerial Services delivered material that did not meet our client’s expectations. Although issues were a combination of ineffective communication and poor data, there is no excuse for failing to meet their expectations.
After completing each project Aerial Services’ practice is to call or meet face-to-face with our clients and debrief our performance. In this case we learned just how and why they were unhappy and quickly understood our errors. A debrief like this shows us our blind spots and it allows us to teach our project managers and staff how to avoid a repeat in the future.
After the debriefing, the client was extremely impressed with our follow-up and stated that no other geospatial provider cared enough to face a difficult situation. Before this call, the client had determined they were done working with Aerial Services. After the call, they were determined to work with us again because of our humility and commitment to get it right.
Accountability and commitment to quality and accuracy are two of our core values and we take them very seriously. We are humble enough to admit our imperfections and committed to doing the right things right.
“It has been great working with ASI. Their attention to detail is outstanding. I would not hesitate to use them again for future aerial photography projects.”Jessy WilladsenMason City
“[Aerial Services] continually provides me with friendly, accurate and timely service. I can rely on [Aerial Services] to provide me a fair price and excellent service whatever my project requirements are. I will continue to recommend to my colleagues and associates.”Greg LemkeAir Land Surveys (Michigan)
“Their commitment to excellence and to customer satisfaction appears to be authentic. We consider this valuable, and we recommend them to anyone seeking high quality aerial acquisition services.”R. Peter KollaschIowa Department of Natural Resources (Iowa)
“The quality of [Aerial Services’] work was impeccable, delivery was of the highest quality and competency was unmatched. I am very grateful for the work [Aerial Services] provided us on our Railroad project and I would not hesitate having [Aerial Services] on my team anytime in the future.”Gene FarachSSAB Iowa, Inc. (Iowa)